1. Basis of Supply
Orders of Goods, whether sent to us directly or given to our representative, and whether
verbal, in writing, or electronically submitted, do not constitute a contract until they
have been accepted by us either by written acknowledgement or by sending the Goods
involved. Any order denotes acceptance of these Terms and Conditions.
Prices are subject to alteration without prior notice and goods will be invoiced at the
current price relevant to the day the order is completed by us, together with applicable
Value Added Tax.
3. Normal Terms of Payment
Unless subject to any agreed settlement discount terms, all invoices are strictly net
and due for payment on or before 'Agreed Terms' from invoice date.
4. Overdue Accounts
If payment is not made by the due date, interest will
be charged on the amount overdue, at the rate of
3% per month or part thereof, until payment is
made. We reserve the right to withhold further
deliveries until all overdue amounts are paid in full.
Where applicable, postage, packaging and insurance costs will be charged in
For goods damaged on delivery, short deliveries, or items recieved and not ordered, we
must be notified in writing within three days of delivery. Telephone notification alone
is not sufficient. Returned goods will not be accepted unless agreed by us in writing.
All returns must be accompanied by our Returned Goods Form.
We are responsible for manufacturer's faults only. We are not responsible for
any other damage. Items must be returned within
one year of invoice date, with invoice number stated.
Items purchased beyond one year ago will not be accepted.
Hollow items are checked before dispatch. Any
item dented in posting, must be returned within
three days of invoice date. Any dented items returned
beyond three days, will be treated as customer damage
and credited at scrap value. Repairs or
replacements and return postage will be charged if
the above the requirements are not met.
Undamaged goods will be credited if returned within seven days of invoice date. A 5% handling charge will apply. Items over seven days will only be accepted at our discretion. Items purchased over 60 days will not be accepted. Goods must be returned in exactly the same condition as received – with original unmarked packaging and label, or a £2 handling charge will apply to each item. Non-catalogue items, special orders, samples, clearance goods and special deals are non-returnable for exchange, repairs or credits.
If the above conditions are met, we will credit goods at an amount lower to the invoice
price or a price relevant to date of receipt.
Postage charges are non refundable.
For Health & Safety reasons, we will
not accept earrings if not in their original sealed
packaging. Please ensure goods are adequately packaged to
avoid damage in transit.
We recommend all goods are sent by Recorded Delivery or
8. Passing of Risk to Buyer
Responsibility for risk of damage to or loss of goods shall pass to the Buyer at the time of delivery and we shall relinquish responsibility in respect of the safety or security of the Goods thereafter. We strongly advise that jewellery is adequately insured from the moment of purchase.
9. Retention of Title
9.1 Notwithstanding delivery and passing of risk in
the Goods or any other provision of these
Conditions, the property in the Goods shall not
pass to the Buyer until Treasure House Limited,
(hereinafter 'The Company') has received in cash
or cleared funds payment in full of the price of the
Goods and all other Goods agreed to be sold by
The Company to the Buyer for which payment
is then due.
9.2 Until such time as the property in the Goods
passes to the Buyer, the Buyer shall hold the
Goods as The Company's fiduciary agent and
bailee, and shall keep the Goods separate from
those of the Buyer and third parties and properly
stored, protected and insured and identified as
The Company's property. Until that time the
Buyer shall be entitled to resell or use the Goods in
the ordinary course of its business, but shall
account to The Company for the proceeds of sale
or otherwise of the Goods, whether tangible or
intangible, including insurance proceeds, and shall
keep all such proceeds separate from any moneys
or property of the Buyer and third parties and, in the
case of tangible proceeds, properly stored,
protected and insured.
9.3 Until such time as the property in the Goods
passes to the Buyer, (and provided the Goods are
still in existence and have not been resold),
The Company shall be entitled at any time to
require the Buyer to deliver up the Goods to
The Company, and, if the Buyer fails to do so
forthwith, to enter upon any premises of the Buyer
or any third party where the Goods are stored and
repossess the Goods.
9.4 The Buyer shall not be entitled to pledge or in
any way charge by way of security for any
indebtedness of any of the Goods which remain the
property of The Company, but if the Buyer does
so all moneys owing by the Buyer to
The Company shall (without prejudice to any other
right or remedy of The Company) forthwith
become due and payable.
The Company shall not be liable for any loss,
damage or expense suffered or incurred by the
Buyer due to any delay caused or contributed to
by any fire, accident, breakdown, industrial
dispute, difficulty in obtaining materials, war, force
majeure or any other occurrence or circumstances
whatsoever beyond the control of The Company.
11. Limitation of Liability
All conditions and warranties, statutory or
otherwise, as to the quality or fitness of our Goods
for any purpose, are hereby excluded and no
responsibility will be accepted by us for any
damage, loss or injury except insofar as such
exclusion is prevented by English Law. Any liability
in respect of the quality or fitness for purpose of
Goods supplied, or late or non delivery of goods ordered, shall not extend to loss of
or any other consequential financial or economic
12. Credit Worthiness Check
All requests for Credit Facilities or supply of Goods
will denote your acceptance and permission for
The Company to undertake a search through
Credit Reference Agencies.
13. Law of Contract
The contract shall be governed by the Laws of
England and the English Courts shall have
exclusive jurisdiction to determine all questions or
matters relating to or arising out of the contract.